![]() ![]() I also attached both msinfo32 and dxdiag logs, as requested. I have created a case under ticket # 14026498. Twitter and Facebook [Once you've opened a ticket, please can you share your case number within this thread? Thanks! Start a Live chat (Please check your regional opening times !) In you case notes, I would also include a link to this thread, as it includes all of the troubleshooting you've tried so far. Would you be able to open a support ticket, and upload MSinfo and a DxDiag. I've reached out to our specialist team, and they would like to collect some system files from you. The video is great, as well, as we get a good idea of your set-up and how you view everything. ![]() Originally posted by UbiBorealis:Thank you for providing such a detailed report! This is very useful for the investigation. Duplicate & Second Screen Only: to be honest I haven't tried either of these options because I expect the game to behave similarly to "PC Screen Only", if there's only 1 screen available (even if duplicated) then the game will run just fine (confined pointer in Fullscreen Mode).Extended Display: as stated above, if I move the mouse pointer past the edge where screen #1 and #2 meet, the game will pause and the pointer will move into the latter.PC Screen Only: this option obviously works just fine, cause the OS is only using 1 screen, and this issue is not reproduceable under this context.I have also tried playing around Windows' Display Settings (and yes, I'm aware WIN + P goes through the list of available options) Inside the game section (where you move the horse).While loading a map (loading actually stops until you move the pointer back). ![]() While playing the campaign intro cinematic.I have successfully recreated this on the following contexts: ![]()
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